Van Staal Shipping Information
Shipping charges are not refundable unless the item was shipped to you in error. Contact our Customer Support department for instructions to return a package shipped to you in error.
Orders placed online are processed within 1-2 business days and generally arrive in 7-10 business days via standard delivery. Shipping charges are based on the total amount of each order. For even faster delivery, we offer FedEx next day or second day express delivery for an additional charge. Express delivery does not expedite order processing. Express packages will ship to a street address anywhere in the Continental United States. Express mail will not deliver to a post office box.
International Orders - Canada
International orders ship standard economy and generally arrive in 7 - 10 business days. For an additional fee, we also offer an express delivery option. Express delivery does not expedite order processing. To help your package move through customs hassle free, duty, tax, and a broker fee is collected at checkout. Your package will be cleared by customs and on its way with no delays.
*NOTE: Each rod will be subject to a $8.00 surcharge in addition to the regular shipping rate.
Contact Customer Support at (800) 588-9030 / Outside the U.S. (918) 836-5581 - Option 1